Quality is the Key to Success

In catering, quality is essential. Our client-oriented quality management system ensures high standards on every level: the quality of products, staff qualification and the selection of suppliers. Your guests' satisfaction guides our services. Our quality management includes market research, regular guest surveys and constant update of quality management handbooks. Our site managers offer you monthly quality management meetings and your staff can contact our cooks online over intranet.

The aim of these measures is consistent improvement and our employees have access to helpful and comprehensive quality management documents to ensure their smooth implementation. These include work instructions, forms, checklists and guidelines, for all processes and procedures, ranging from site organisation and hygiene, over production planning to central purchasing. We work with modern computing systems and well-trained staff and our site managers have access to a virtual handbook on all topics.

Certified Quality

With Dussmann Service you can rely on tested quality. All our services are certified according to DIN ISO 9001:2000. Environmental Management is implemented according to DIN ISO 14001:2004 requirements and our Work Safety Management complies with DIN ISO 18001.