B&I Technical Management

B&I Technical Management

Technical Management
When you outsource the operation, running and maintenance of your systems, you need to be able to rely completely on your service provider. :: more

B&I Reception Services

B&I Reception Services

Reception Services
Together with the building itself, your reception staff are responsible for the crucial first impression of your company. :: more

People

The Service Process
The Service Process The Service Process The Service Process
The Service Process

  Quality Documentation Organization Technology The Service Process

Competent and Reliable

The level of staff qualification is a decisive factor in the quality of security and fire services. Dussmann Service  places emphasis on well trained, motivated, committed staff; from site manager to security guard, from receptionist to guard dog handler. We support our staff through initial training and constant practical further training, consistent personnel development, a guarantee of optimum working conditions and an atmosphere of mutual trust. The result: low personnel turnover, minimal absence and sick leave while the average length of company service among our security employees is high.

The selection process for security employees sets high standards. Trade and security regulations are incorporated, personal, physical and psychological eligibility is assessed and professional know-how and skills in fire prevention, use of weapons and guard dog handling are taken into consideration. A school certificate and a vocational training are required as are computer and language skills.

We offer regular up-to-date site and subject specific workshops as well as multidisciplinary seminars in the company's own training center. Topics range from quality management, law and sales to operative management and workshops on health & safety, accident prevention, armed security, fire prevention and codes of behavior, to port and air traffic security.

In addition, Dussmann Service places great importance on wage agreements. Through active participation in the federal association of security companies (BDWS) at national level, we contribute to the establishment of wage agreements and these are strictly adhered to.