Maintenance Services
Maintenance with Dussmann Service
Dussmann Service is a division of the Dussmann Group and can look back on 45 years of Facility Management experience. More than 51,000 employees provide services in 26 countries across the globe and everywhere, our clients are our central focus. This has been the company’s philosophy since its establishment as a single-service provider in 1963 throughout its development into Germany’s largest multi-service provider.
Outsourcing Maintenance Processes
When you outsource maintenance processes, you must be able to rely upon smooth transition. As a facility services provider, we are able to offer all of the services required in industry, administration, trade, hospitals and seniors’ facilities from one source:
- air conditioning
- heating systems
- UPS units
- kitchen technology
- sanitary systems
- cooling systems
- building automatic control systems
- energy management
- video surveillance systems
Technical Analyses
In order to provide efficient services, we start by preparing a precise and thorough analysis of the status quo. Instead of dealing with services individually, we take a holistic view and consider their interaction with each other and the processes of your company. Highly qualified engineers focus on all aspects of your technical systems and identify optimization potential.
On the basis of this comprehensive analysis, we develop a customized concept which includes all of the technical and engineering services necessary for strategic operation and optimum project control. We introduce new processes in order to achieve our ultimate objective: The optimal solution.
When preparing a concept for maintenance services, it is important not only to create a solution that is site-specific but also to ensure high quality levels and meticulous service. Our many years of experience have equipped us with know-how and skill. We provide our personnel in the company’s own training center with certified initial and further training. This, together with regular quality assurance meetings, ensures consistently high quality standards.
We work with modern equipment and professional expertise in all aspects of Facility Management. Services are certified according to DIN ISO 9001.
Maintenance Process Optimization
We deploy modern IT in all processes from preparation and planning to operations, monitoring and quality control. CAFM software, Viola, offers specialized modules "purchase order management" and "maintenance" to manage planning and service processes in accordance with DIN 31051 und VDMA 24186. We make processes and costs transparent, whether it is work planning, deadline and resource coordination or maintenance management.
Dussmann Service has a network of branch offices. A qualified site manager is always available on site and he or she works with a team of supra-regional engineers who can help with cost calculation, pre-opening, site organization, reorganization, personnel selection, staff training or product development. In addition, our alarm response center, which has VdS class C recognition, is available 24 hours a day, 365 days a year.
