Reception Services

Professional Reception Services

Dussmann Service is a division of the Dussmann Group. We look back on many years of experience in reception services. More than 51,000 employees in 26 countries across the globe work around the clock providing services. And everything they do is focused on the needs of our clients. This philosophy allowed the company to grow from a small service company, founded in 1963 into the Germany’s largest multi-service provider.

The first impression: Reception Services from Dussmann Service

A great deal depends on your reception staff. Their appearance, their helpfulness, their social competence all contribute to your company’s image, both internally and externally. A friendly reception has a positive influence on your clients and guests as well as on your staff.

Dussmann Service reception services reflect the corporate culture every day. Due to our long experience, we are aware that well organized reception operations require specially qualified employees. Ultimately, the reception is your company’s business card and there is no second chance to make the first impression.

Our customized concepts include:

·          Definition of objectives

·          Definition of staff profile

·          Qualified, individual selection of staff

·          Site-specific instruction and training

·          Presentation and choice of uniform

·          Constant quality management

·          Consistent training

·          Sustitution during holiday and illness

A Positive Image - Dussmann Service Reception Service

Dussmann Service reception services a positive image from the first impression onwards. We develop a concept that is tailor-made to individual requirements. We start by defining objectives together with the client which provides the basis for the preparation of a staff profile. You benefit from reception services which are precisely customized to your needs at a competitive price.

Our selection process is very strict. Not only professional but also personal criteria apply.

Staff requirements:

·          Office skills

·          Languages

·          Computer skills

·          Client orientation

·          Communication skills

·          Ability to work in a team

·          Ability to work under pressure

·          Flexibility

·          Social skills

·          A groomed appearance

·          Reliability

·          Willingness to undergo further training

Smooth Reception Operations with Dussmann Service

We train our personnel for the special requirements of reception services. Following a short induction, you will have the feeling that they are members of your own staff. The only difference is that we will take care of a number of things: substitution during holiday and illness or training, for example. Because reception requires a consistently high standard of service.